Privacy Policy for Thrivera, a division of Western Home Services, Inc.
Last Updated: May 7, 2025
Nondiscrimination
Western Home Services, Inc., through its well-being partner, Thrivera, does not and will not discriminate against any person on the grounds of race, color, religion, sex, national origin, age, disability, creed, gender identity, sexual orientation, or any other basis regarding admission, retention, treatment, or the terms and conditions of participation in its programs and services, as long as the required services can be properly provided by the organization. Our mission is centered on serving seniors and the elderly; thus, selected facilities and programs may have stated age entrance requirements. Our programs and activities are accessible to and usable by individuals with disabilities, including those with impaired hearing and vision, in compliance with Section 504 of the Rehabilitation Act of 1973.
Personally Identifiable Information (PII)
We collect Personally Identifiable Information (PII) to better serve those who interact with Thrivera. PII is information that can identify, contact, or locate a single person, either alone or in combination with other information.
Information Collection
We collect information from you when you subscribe to our newsletter, fill out forms, register for events, request services, or interact with certain features on our website.
Use of Collected Information
We may use collected information to:
Respond efficiently to customer service requests.
Send periodic emails, newsletters, and marketing communications regarding Thrivera's wellness programs, services, and events.
Follow up after correspondence via email, phone, live chat, or other communications.
Marketing Communication
When you provide contact information to Thrivera (such as email, phone number, or mailing address), we may use this information to send you marketing and promotional communications about our services, products, events, and programs. You have the right to opt out of receiving marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly.
Protection of Information
Our website is regularly scanned for security vulnerabilities and malware to ensure your information remains safe. Personal data is stored on secured networks accessible only by authorized personnel who are obligated to maintain confidentiality. Sensitive information provided through our website is encrypted via SSL and TSL technologies. Transactions are securely processed through third-party gateway providers and are not stored on our servers.
SMS Information
Phone numbers used for SMS communications or given consent for SMS will not be shared, sold, or otherwise transferred to third parties or affiliates for any marketing purposes.
Cookies
Our website uses cookies to enhance user experience and compile aggregate data about website traffic. Users can manage cookie preferences through their browser settings.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your PII to external parties.
Third-Party Links
Our website may occasionally provide links to third-party websites for informational purposes only. We are not responsible for the privacy practices of these third-party sites.
Google Services
We use Google AdSense Advertising and Google Analytics for remarketing purposes. Users can control Google's use of cookies through the Google Ad Settings page, Network Advertising Initiative Opt-Out page, or the Google Analytics Opt-Out Browser Add-on.
Children's Online Privacy (COPPA)
We do not knowingly market to or collect personal information from children under 13 years old in compliance with the Children’s Online Privacy Protection Act (COPPA).
CAN-SPAM Compliance
In accordance with the CAN-SPAM Act, we agree to:
Not use false or misleading email subjects or addresses.
Clearly identify advertisements.
Include our physical address in communications.
Honor opt-out/unsubscribe requests promptly.
If you wish to unsubscribe from future emails, please use the unsubscribe link provided in the email or contact us at info@westernhome.org.
Contact Us
For questions regarding this privacy policy:
Western Home Services, Inc. / Thrivera
5307 Caraway Ln
Cedar Falls, IA 50613
info@westernhome.org
319-277-2141